4-Year Limited Warranty
Every Stranda snowboard sold through our online store or by an authorized dealer is guaranteed free of defects in materials and craftsmanship for four years from the date of purchase. If something isn’t right, we want to know.
What’s covered
Manufacturing defects in the core, fiberglass, sidewalls, topsheet, and edges. Delamination and structural failures under normal use and proper care.
What’s not covered
– Impact damage from rocks, rails, or other objects
– Cracks in the lacquer or non-structural cracks on used boards
– Scratches, chips, or indentations in the topsheet
– Graphic fading, discoloration, or cosmetic blemishes that don’t affect performance
– General wear and abrasion
– Damage from improper binding mounting, wrong-length screws, or stripped/spun inserts
– Any modification, change, or alteration made after purchase without written authorization from Stranda
How to make a claim
1. Email **hithere@strandasnowboards.com** with the subject line: **Warranty Claim — [Board Name]**
2. Include your proof of purchase and 2–3 photos showing the defect
3. We’ll assess your claim and respond within 2 business days with next steps
You are responsible for shipping costs when sending a board for inspection. If your claim is approved, Stranda Snowboards AB covers the cost of return shipping. Do not send without prior written consent from us.
A few things to know
This warranty applies only to the original retail purchaser and is non-transferable. Proof of purchase from an authorized dealer is required. The warranty is void if the product has been modified or altered without written authorization from Stranda.
Your statutory rights
In addition to this limited warranty, customers in the EU and EEA retain all statutory rights under applicable EU and national consumer protection laws. Nothing in this warranty limits or waives those rights.